• Deceased Customer Notification Form

    Deceased Customer Notification Form

  • Before you begin

    Please confirm this is the right form for your request and ensure you have the required documents ready before proceeding.

    Use this form to notify CDF of the death of an account holder, accompanied by a certified copy of the deceased's Death Certificate.

     

    Death Certificate Requirements

    Please review the death certificate requirements below:

    • A certified copy of a registered Death Certificate is mandatory
    • CDF cannot accept a 'cause of death' certificate as a substitute
    • Death Certificates must be certified by an approved certifier. View the list of approved certifiers on the Deceased Estates Guide via the CDF website

     

    Eligibility

    This form can be completed by any party notifying CDF of the death of an account holder, including:

    • Next of Kin
    • An executor or administrator of an estate

     

    For support or further information

    Visit our Deceased Estates Guide or ontact our Client Services Group on 1800 134 135 

  • Account Holders Details

    Account Holders Details

  • Please provide the following details for the deceased account holder, exactly as shown on their identity documents or CDF statements.

    Do not use nicknames, aliases, or shortened versions of names.

     

    • Full name and date of birth
    • Residential address
    • CDF account number (if known)
  • Date of Birth*
     - -
  • Notifying Party

    Notifying Party

  • What is your relationship to {deceaseds_full_name}?*
  • Format: 0000000000.
  • Death Certificate

    Death Certificate

  • Please upload a certified copy of {deceaseds_full_name}'s Death Certificate

     

    • A certified copy of a registered Death Certificate is mandatory
    • CDF cannot accept a 'cause of death' certificate as a substitute
    • Death Certificates must be certified by an approved certifier. View the list of approved certifiers on the Deceased Estates Guide via the CDF website

     

     

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  • Declaration & Consent

    Declaration & Consent

  • Terms & Conditions and Important Information

    • View the CDF Privacy Policy
    • View the CDF Deceased Estates guide
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